Monday, April 2, 2012

Performance management – presumptions and reality

Performance management is no longer a cutting-edge HR function, but a workable path toward improving organizational performance. Managing employee performance facilitates the valuable delivery of strategic and operational objectives. Organizations that don’t want to be left behind must identify, adopt, and invest in performance administration. Because, trust me, alternatives are not very smart.

Performance management (PM) focuses on the performance of an organization, a department, employee, or even the processes to build a product or service. PM ropes two objectives, to evaluate the past and to plan the future. After putting its human resource policies into the scanner, organizations can build a culture that breeds innovation, enabling employees and clients to achieve their highest potential.

Human resource
360-degree feedback systems for performance management is questioned
where co-workers overwhelm employee scores. 

PM documents the quality of employee performance and results, communicating decisions regarding salary increases, promotions and so on. It also includes discussing employee performance to set plans for improvement. Ever since the vast majority of organizations formally review employee performance once a year, managers try to achieve all objectives in one meeting.

When PM is an annual event, it becomes an annual failure sometimes. In spite of best intentions to discuss past performance and plan the future, managers discover themselves delivering the annual report card and defending the scores that employees object to. 360-degree feedback methods, where employees receive feedback not only from their bosses, but also from co-workers, customers and staff, are already being questioned because of co-workers' overwhelming scores.

Dealing with a team member that is performing below expectations is always challenging. You have a responsibility to take swift action when there are concerns regarding performance. The decisions and actions that you make regarding problem performance must take into account established expectations, the individual or team's circumstances. In short, the manner, in which a performance concern is dealt with, must be reviewed by HR Strategist and senior management together. It is imperative to keep People Strategist informed at an early stage of any performance issues or discussions.

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